American Gas Lamp Works Gothic 2900W 21" Nouveau Silver Residential Wall Mount Aluminum Natural Gas Lamp With Triple Inverted Gas Mantle Light Assembly, Beveled Tempered Glass Panes and Small Brass Ball Finial
SKU: 7149331707

American Gas Lamp Works Gothic 2900W 21" Nouveau Silver Residential Wall Mount Aluminum Natural Gas Lamp With Triple Inverted Gas Mantle Light Assembly, Beveled Tempered Glass Panes and Small Brass Ball Finial

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Description

American Gas Lamp Works Gothic 2900W 21" Nouveau Silver Residential Wall Mount Aluminum Natural Gas Lamp With Triple Inverted Gas Mantle Light Assembly, Beveled Tempered Glass Panes and Small Brass Ball FinialOur Gothic Lamp evokes the power and elegance of the gothic lighting found in Europes great cathedrals and guild halls, combining uncompromising craftsmanship with inspiring design. With its impressive Cast Acorn finial and perimeter scrolls, the Gothic Lamp from American Gas Lamp Works can add dramatic gothic lighting to any setting, especially when complemented with flat glass panes. A terrific compliment to a Gothic red brick, stone faade, or

Our Gothic Lamp evokes the power and elegance of the gothic lighting found in Europe’s great cathedrals and guild halls, combining uncompromising craftsmanship with inspiring design.

With its impressive Cast Acorn finial and perimeter scrolls, the Gothic Lamp from American Gas Lamp Works can add dramatic gothic lighting to any setting, especially when complemented with flat glass panes. A terrific compliment to a Gothic red brick, stone façade, or ornate Victorian home.

Illuminate the outside of your home with a Gothic-style light fixture. Whether it’s as a wall sconce lantern on porches, decks, and patios or set atop a pier or post in your garage, this stylish gothic light is sure to add both form and function to any outdoor space. Its high-quality Timeless Black & Noble Bronze finish options are complemented by updated clear glass lenses on flat panes. The makeup of our lamps ensure years worth of durable usage even under tough weather conditions.

What's Included

  • Lamp Head
  • Light Assembly
  • Glass Panes
  • Finial
  • Wall Mount

Features

  • 6 sided, sand cast aluminum
  • Certified valve
  • Available in post-mount, pier-mount and wall-mount installation types
  • Available in gas and electric models with different light assembly options
  • Available with flat or beveled tempered glass panes
  • Available with different finial options
  • Available in six finishes

Specifications

Brand American Gas Lamp Works
Model Gothic
Model Number 2900W
Product Type Lamp
Lamp Type Residential
Fuel Type Natural Gas
Width 20.5"
Height 25.5"
Depth 13.5"
Installation Type Wall Mount
Finish Nouveau Silver
Light Assembly Triple Inverted Gas Mantle Burner
Glass Panes Beveled Tempered Glass (6)
Finial Small Ball - Brass
BTU/hr Input 3100
Gas Use/Month 2,232 cu.ft.

Technical Dimensions

Warranty

American Gas Lamp Works LLC (“AGLW”) warrants that its gas and electric lighting fixtures (the “Product”) will be free from defects in material and workmanship from the date of manufacture by AGLW for the following periods:


Aluminum Housing and Aluminum Posts Lifetime
Natural Gas Burner Assembly Five Years
Automatic Ignition One Year
Electric Socket Assembly Five Years
GasGlow® LED Two Years
Powder Coated Finish One Year against peeling/cracking
Glass or Mantles None

Documents & Files

Videos

Frequently Asked Questions

Are gas lamps safe?

Yes! American Gas Lamp Works gas and electric lamps employ well-proven designs and technologies. Gas lighting actually pre-dates electric lighting by several decades, and the Welsbach mantle lighting system has been used the world over for more than a century. You should keep in mind that gas lamps do get hot and should not be placed where they can be touched by children or animals.

What types of gas do your lamps use?

Our open flickering flame gas lamps can be equipped for use with natural gas (NG) ONLY. Our Welsbach mantle gas lamps can be equipped for use with natural gas (NG) or liquid propane (LP). Our electric lamps require 120V electric.

Can open flame be used with liquid propane (LP) gas?

Our open flame gas lamps are only available when fueled by natural gas; they are not compatible with liquid propane. The only option for LP gas is our gas mantle burner, which is similar to what you see in a Coleman camping lantern. It uses mesh mantles to provide a solid, white light, like a light bulb. Mantle burners are intended to burn 24/7 and do not flicker like a flame.

How much gas do AGLW fixtures burn when operating?

The amount of gas your lamps will use depends on the type of gas and burner you’re using. Please refer to our BTUs and Gas Facts page below for gas usage along various configurations.

How do you turn a gas lamp on and off?

All AGLW gas lamps include a manual ignition valve, located in the collar of the fixture, just below the burner. To light the lamp, simply turn the valve a 1/4 turn with a flathead tool (like a screwdriver) and ignite the burner inside the lamp with a long lighter.

We recommend leaving gas lamps burning 24 hours a day to reduce wear-and-tear of the components and to keep the gas line warm, preventing any buildup of debris or insects that may effect proper gas flow.

When using an open flame burner with Natural Gas, you may add an electronic ignition system for an upcharge. This requires both Natural Gas and 110/120V electric be run to each fixture and will allow you to control the flame with a light switch or a timer.

The electronic ignition system can only be purchased from AGLW in a new lamp.


How much light do American Gas Lamp Works fixtures produce?

First, please keep in mind that open flame lamps are designed to produce a gentle, flickering light that is intended principally for ambiance rather than illumination. They are perfect for accent lighting and for creating a unique environment, but open flame lamps should not be counted on as a primary light source.

Gas mantle lamps, GasGlow® LED and electric candelabra base lamps produce bright light and can be a primary illumination source. As a rule of thumb, each gas mantle and GasGlow® LED mantle produces the equivalent light output of a 50-watt incandescent electric bulb. As a result, a quad-mantle gas lamp or GasGlow® LED would produce light equivalent to about two 100-watt incandescent bulbs.

Can wind affect gas lamp performance?

American Gas Lamp Works gas fixtures are designed to perform in normal wind conditions, but both gas mantle and open flame gas lamps can blow out in strong winds. Several factors play into the susceptibility of specific lamps to wind, including the location of the lamp on a site or building and the wind patterns in your area.

What are your lights made from?

Our lamps are custom made from commercial grade sand-cast aluminum and heavy-gauge copper. Our lamps are built to last for generations. Please visit one of our dealers to experience first-hand the difference between our foundry craftsmanship and mass-produced fixtures.

Can I return a product if I don’t like it or it doesn’t fit?

All AGLW products are custom-made specific to your order. Due to the customized nature of our products, returns are accepted for product defects only.

What is the difference between gas mantle and open flame gas lamps?

Gas mantle lamps utilize incandescent gas mantles as their source of illumination. Traditionally known as Welsbach mantles for their inventor, Carl Auer von Welsbach, gas mantles generate a bright, steady white light when heated by a flame. Gas mantle fixtures can be configured as dual-, triple-, or quad-mantle lamps, depending on your lamp size and lighting requirements. Alternatively, open flame gas lamps emit a softer, flickering glow similar to that of a candle. Open flame gas fixtures are preferable where you’d like the ambiance of old-fashioned gas light but do not need significant light output.

Are American Gas Lamp Works fixtures certified?

Yes! All AGLW lamps are certified to the most rigorous ANSI standards and carry either an ETL or UL Listing.

Are you a real American manufacturer or just an online marketer?

The American Gas Lamp Works and its predecessor, Gas-Lite Manufacturing, have been designing and manufacturing natural gas and faux gas lighting for over fifty years. Our manufacturing operations are located near Pittsburgh, PA, in the town of New Kensington, PA. Our lamps are manufactured by skilled foundrymen and craftsmen, as they have been for generations.

Where should I consider installing American Gas Lamp Works lamps?

Most gas lamps, whether gas mantle or open flame, are used to accent the exterior of a home or building. Our lamps and torches add drama and excitement to entrances, outdoor entertainment areas, walkways and drives. AGLW gas lamps can be mounted next to doorways, on walls, on posts, or on decorative piers. AGLW’s GasGlow® LED and electric candelabra lamps, which use electric energy, can be mounted almost anywhere, including the interior of homes and businesses.

Who can install my American Gas Lamp Works light fixtures?

Depending on the type of fuel you choose, gas or electric, we recommend that you coordinate installation with trained professional personnel. For AGLW gas lamps, please use a professional gas lighting specialist or an experienced local plumber. Our GasGlow® LED and electric candelabra fixtures can be installed by an electrician for dependable service. We recommend that you order your lamp early in the construction process so both the plumber and electrician are familiar with your lamp and its requirements at rough in. Most of our lamps are equipped with tempered glass to protect against thermal and physical shock.


What mounting options do you offer?

All of our lamps can be post-, pier-, or wall-mounted, and all of our mounts can be powder coated to match the finish you select for your lamp fixtures.

What kind of clearance is required for installing a gas lamp?

The minimum top clearance, from the lamp roof, should be no less than twelve (12) inches from any combustible surface. The clearance from any side should be no less than six (6) inches from any combustible surface.

What size gas line fitting is needed for the actual installation of a gas lamp?

For installations less than 200 feet in length, you will need to run a standard 3/8th inch copper line from your gas main to the base of the lamp fixture or lamp post. This feed line will then reduce to a ¼ inch copper flared line and flared fitting at the base of the post or mount.

How do I install a post for a post mount lamp?

Dig a hole in the ground that is approximately eight (8) inches wide and twenty-four (24) inches deep. Set the bottom of the post in the center of the hole. Pour concrete around the post to just below the level of the gas line access hole. Proper fitting for underground gas line will be a ¼ inch gas line through the post.

How do you turn a gas lamp on or off?

All of our gas lamps and torches are equipped with manual ignition, which is controlled via the gas valve, located in the collar of the fixture. A 1/4 turn of the valve will allow the user to open the valve and for gas to pass through. Applying direct flame to the burner inside the lamp will then ignite the flame or mantles. A 1/4 turn of the valve in the opposite direction will close the valve, causing the flame or mantles to go out.

Can American Gas Lamp Works configure my lamps to burn liquid propane (LP) gas?

All of our fixtures equipped with gas mantle burners can be configured for use with Natural Gas or Liquid Propane. Our open flame burners are compatible with Natural Gas ONLY. Please specify the type of gas you’ll be using when ordering. Operating a lamp equipped with a natural gas burner on propane can cause excessive heat and smoking and should be avoided.

Tips for Gas Lamp Maintenance

For Gas Lamps:

We recommend coordinating installation or service of gas lamps and lines with trained professional personnel. Please contact your local plumber, professional gas lighting specialist, or HVAC provider to schedule an installation or service appointment.

Professional gas specialists can often be found at retail stores that offer gas products. For example, a hearth & grill, fireplace, or pool & patio shop that sells gas grills, gas fireplaces, gas logs, gas torches, etc. Often times, these locations will have a service department with certified or experienced gas specialists who you may schedule an installation or service appointment with for your gas lamp.

To locate a specialist, please refer to a local directory.

- Gas Mantle Lamps:

Gas mantle lamps are rugged, durable fixtures that can last for generations. However, they require minor maintenance that is best performed by a professional service person. In general, we recommend the following:

  • Replace your gas mantles at least once per year, and at any time they are no longer fully intact.
  • Clean glass and remove debris twice per year. Removing debris will enhance the air flow around your mantles and improve their performance.
  • Use only authentic, hard, preformed mantles in your lamp. Hard mantles will produce more light, last longer, and retain their shape much longer than “soft” mantles at a very small additional cost.
  • Blow out the gas lines annually to ensure proper natural gas supply to your lamp.

- Open Flame Gas Lamps:

Open Flame illumination is for the discerning homeowner looking to infuse an outdoor setting with the warm, flickering light of an open gas flame. American Gas Lamp Works’ open flame gas lamps provide a dramatic ambiance to outdoor settings, entrances, and walkways. We recommend the following routine maintenance for your open flame lamp, best performed by a professional service person:

  • Clean glass and remove debris at least twice per year. Removing debris will enhance the air flow around the burner and improve its performance.
  • Clean the open flame burner tip at least twice per year. Run a piece of fine dental floss or use a wire brush to remove any debris or soot that’s settled in the burner tip.
  • Position the gas valve between 50-75% open, to where the bottom of the flame is touching the tip of the burner. Opening the valve too far can create an air pocket between the burner tip and the bottom of the flame, which can cause frequent blowouts.
  • Adjust the flame by inserting a flat head tool or screwdriver through the valve access hole in the collar of the lamp. Turn the valve slowly to adjust the height and shape of the flame.

Please note: Turning the valve too fast or too far can cause the flame to extinguish. If the flame extinguishes, turn the valve to the OFF position and following the re-lighting instructions.


Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 7149331707

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Love Wins❤️❤️
Whiting, US
★★★★★ 5
2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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Reviewed in the United States on May 26, 2026
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B. Schmidt
Massapequa, US
★★★★★ 5
Good, but you need to be careful with it
I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
Cuba, US
★★★★★ 1
Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015
A
Verified Cardmember
Amazon Customer
Fort Morgan, US
★★★★★ 4
Convenient and easy to use
It's convenient and easy to use. The interest rate is a little high but it's not a concern if you pay off your balance. I love that you can link it to your Amazon account making it even easier to make payments and manage.
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Reviewed in the United States on May 21, 2026
J
Verified Cardmember
Jose
Carnegie, US
★★★★★ 5
Easy Approval Process and Great Rewards
I’ve had a very positive experience with the Amazon Store Card so far. The application and approval process was quick, simple, and straightforward. Managing the account through the Synchrony app has also been very easy, with a clean layout that makes it simple to view balances, make payments, and track purchases. One of the best features is the 5% rewards on Amazon purchases for Prime members. The cashback adds up quickly if you shop on Amazon regularly, and the rewards are easy to redeem during checkout. I also appreciate the special financing options that are sometimes offered on larger purchases, along with helpful account alerts and security features. Overall, this card is convenient, user friendly, and a great option for frequent Amazon shoppers.
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Reviewed in the United States on May 22, 2026

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